--- title: "Manufacturing Operations Team" description: "Assembling, provisioning, validating, and lifecycle-supporting the ruggedized controller hardware and handheld operator pendants powering 24/7 industrial automation." sidebar: order: 3 --- ## Team Overview [#overview] The **Manufacturing Operations Team** brings Mujin hardware products to life and ensures their continuous reliability throughout their operational lifecycle. While engineering teams design new electronic architectures and systems, our team is responsible for turning those designs into dependable, customer-ready platforms. From initial assembly and provisioning to end-of-line quality verification, repair, maintenance, and multi-year field support, we guarantee that every **Mujin Controller** and **Mujin Pendant** reaches customer sites ready for demanding real-world operation. Our work spans the complete operational lifecycle of Mujin's physical hardware. Unlike traditional manufacturing organizations that focus solely on assembly-line throughput, our engineers remain deeply involved with products after deployment. We investigate complex field issues, optimize manufacturing procedures, analyze failure root causes, and partner directly with hardware R&D to drive long-term reliability into every successive hardware generation. ### Products & Applications Powered by This Team [#products-applications] **[MujinController Hardware Appliance](/ja/about-mujin/products#mujincontroller)** End-to-end assembly, provisioning, functional verification, and quality inspection for industrial computing cabinets operating in 24/7 production facilities worldwide. **[Mujin Pendant & Operator Safety](/ja/about-mujin/products#equipment-control)** Precision assembly, firmware deployment, harness testing, and safety interlock verification for handheld robot teaching and monitoring devices. --- ## Tech Stack [#tech-stack] **Embedded Systems & Hardware Platforms** - **Target Platforms:** Mujin Controller cabinet, Mujin Pendant, industrial computing appliances, custom rack-mount enclosures - **Operating Systems & Runtimes:** Embedded Linux, Debian-based distributions, real-time kernel environments - **Electronics Architecture:** Digital and analog electronics, multi-layer PCB assemblies, power management modules, safety relays **Hardware Validation & Measurement Tools** - **Signal & Power Analysis:** Mixed-signal oscilloscopes, precision digital multimeters, power analyzers, signal probes - **Custom Verification Jigs:** Dedicated hardware test fixtures, automated provisioning harnesses, loopback test plugs - **Qualification & Stress Testing:** Environmental test setups, burn-in verification stations, thermal and electrical load testing **Deployment & Provisioning Infrastructure** - **Automated Provisioning:** Linux shell automation, firmware deployment scripts, device flashing utilities - **Version & Process Control:** Git for configuration scripts, structured standard operating procedures (SOP), work instruction repositories - **Diagnostics & Telemetry:** Hardware health monitors, kernel logging analysis, field telemetry inspection **Manufacturing & Quality Operations** - **Quality Protocols:** End-of-line (EOL) functional verification, incoming inspection (IQC), ESD protection standards - **Failure Analysis:** Multi-layer root cause analysis (RCA), RMA diagnostics, schematic and component traceability - **Lifecycle Support:** Component obsolescence tracking, field repair coordination, preventive maintenance standards --- ## Technical Challenges [#recent-projects] **Scaling Production of Mujin Controllers & Pendants** **Challenge:** Every controller and pendant delivered to customer facilities must meet stringent standards for quality, consistency, and reliability. As customer deployments accelerate globally and hardware revisions evolve, production processes must remain high-yield and scalable without introducing assembly or provisioning variance. **Approach:** Standardized the complete production lifecycle—integrating automated provisioning scripts, multi-stage functional verification jigs, wire harness continuity checks, burn-in validation, and rigorous final inspection protocols. **Impact:** Ensured customers receive factory-tested, production-ready hardware appliances capable of immediate 24/7 commissioning in demanding logistics and manufacturing environments. **Manufacturing Process Development & Automation** **Challenge:** High-reliability production requires far more than assembling parts. As product architectures advance, manual testing workflows and ad-hoc instructions create throughput bottlenecks, onboarding friction, and variance risks. **Approach:** Engineered automated testing workflows, ergonomic tooling jigs, standardized work instructions (SOPs), and comprehensive operator onboarding programs to systematically eliminate manual errors. **Impact:** Slashed provisioning cycle times, reduced operator onboarding time, improved first-pass manufacturing yield, and established a scalable operational blueprint for global growth. **Root Cause Investigation & Global Product Support** **Challenge:** When hardware anomalies occur on live customer sites, isolating whether the underlying fault stems from electronics, firmware, assembly procedures, configuration, or environmental conditions is highly complex. **Approach:** Established a systematic failure analysis protocol—acting as the cross-functional technical point of contact between field engineers, hardware R&D, and suppliers to reproduce failures, inspect physical components under instrumentation, and trace root causes. **Impact:** Feed field insights directly back into upstream engineering and firmware safeguards, permanently resolving systemic vulnerabilities and elevating product longevity across hardware generations. **End-to-End Hardware Lifecycle & RMA Operations** **Challenge:** Industrial automation requires unbroken continuity over years of continuous operation. Managing component obsolescence, warranty repairs, and refurbishment while keeping turnaround times minimal demands tight operational execution. **Approach:** Built structured diagnostics and refurbishment workflows for returned units, coupled with proactive material tracking, second-source qualification, and supplier quality feedback loops. **Impact:** Minimized customer downtime for replacement hardware, reduced RMA turnaround latency, and safeguarded fleet continuity worldwide. --- ## Key Responsibilities [#responsibilities] - **Develop and Refine Manufacturing Procedures:** Author and continuously improve standard operating procedures (SOPs), assembly workflows, and quality inspection protocols for Mujin hardware platforms. - **Assemble, Provision, and Validate Hardware:** Execute precision assembly, OS provisioning, firmware flashing, and comprehensive end-of-line functional validation for Mujin Controllers and Pendants. - **Perform Deep Root Cause Analysis:** Investigate field returns, intermittent failures, and production anomalies using diagnostic instrumentation, collaborating with R&D engineers to eliminate root causes. - **Train and Empower Production Teams:** Coach assembly operators and technicians on standardized processes, safety standards, and specialized manufacturing tooling. - **Drive Continuous Process Improvement:** Design custom verification jigs, automate provisioning workflows, and optimize workshop throughput to scale production efficiency. - **Maintain Global Lifecycle Support:** Coordinate component repairs, preventive maintenance protocols, supplier quality feedback, and spare-parts availability for deployed fleets worldwide. --- ## Who Will Enjoy and Excel on This Team [#who-will-thrive] If you love hands-on technical work, take pride in turning engineering designs into rugged physical products, and thrive on solving real-world hardware challenges, this team is built for you. You will excel and have the most fun here if you: - **Passionate About Building Real Hardware:** You get genuine satisfaction from watching raw components, wiring harnesses, and circuit boards come together into fully functioning, industrial-grade robot controllers. - **Relentless in Root Cause Investigation:** When a system exhibits unexpected behavior, you don't settle for surface-level fixes; you dig deep into schematics, signal lines, logs, and process steps until you pinpoint the true cause. - **Committed to Full Product Lifecycle Ownership:** You care about hardware longevity—eager to understand not just how devices are built, but how they perform, wear, and can be maintained over years of 24/7 customer operation. - **Natural Process Optimizer:** You instinctively look for ways to eliminate waste, improve repeatability, automate manual steps, and make technical documentation clear and intuitive for everyone. - **Thrive in Cross-Disciplinary Collaboration:** You enjoy working alongside electronics designers, embedded software developers, field engineers, suppliers, and technicians in an open, fast-moving environment. :::tip[An Engineer's Playground: The Hardware Gemba] At Mujin, manufacturing isn't separated from engineering. Our production workshop sits right alongside our testing floors and R&D desks at Tokyo HQ. When you build or troubleshoot hardware, you can walk directly over to the design team or test your work on real multi-ton industrial robots. ::: --- ## Join the Team [#open-roles] ### Qualifications & Growth We look for practical problem solvers with strong technical curiosity and an eye for quality. You do not need to check every box on day one. **Required Skills (Must-Have)** - **Hands-On Electronics & Systems Experience:** Practical experience with electronics, embedded systems, manufacturing, testing, or a related technical discipline. - **Electronics Fundamentals:** Solid understanding of digital and analog electronic circuits, power supplies, and wiring schematics. - **Basic Linux Proficiency:** Familiarity with Linux-based operating systems, command-line operations, and shell scripting. - **Hardware Troubleshooting:** Demonstrated ability to troubleshoot hardware, electromechanical systems, or embedded platforms using diagnostic tools (multimeters, oscilloscopes). - **Technical Documentation:** Ability to author clear technical procedures, SOPs, or test reports to support standardized operations. **What You Can Learn at Mujin** - **End-to-End Hardware Lifecycle Management:** How industrial robotics hardware transitions from engineering design through mass production, deployment, and multi-year field support. - **Industrial Quality & Process Design:** Advanced production workflow optimization, custom test fixture engineering, and quality management for mission-critical automation. - **Deep Failure Analysis:** Advanced root cause analysis techniques for high-reliability embedded computing platforms. - **Robotics Ecosystem Integration:** Working side-by-side with world-class robotics, computer vision, and systems engineers at Mujin Tokyo HQ. ### Open Positions **[Manufacturing Operations Engineer](https://jobs.lever.co/mujininc/0de631d8-32b5-4077-abfc-bb6bdd755aa0)** Lead production workflows, process automation, testing validation, and root cause investigation for Mujin hardware platforms. **[Manufacturing Operations Trainee](https://jobs.lever.co/mujininc/ab9089dc-3842-4443-b101-fa365a42ccbb)** Gain hands-on experience in hardware assembly, provisioning, quality inspection, and industrial production operations. **[Tour Our Tokyo HQ Office](/ja/blog/everything-you-need-as-a-robotics-engineer-a-look-inside-our-high-tech-office)** Tour our Tokyo HQ engineering floor, robot testing cells, and state-of-the-art facilities.